Shipping policy

All orders are handmade and made to order. Therefore, please allow a week for your order to be processed and shipped out. Once your order has shipped, domestic orders can take up to 3-5 days to arrive. A tracking number will be provided to you so you can track your order if needed.

GEMS by Lizette is not responsible for any lost or stolen packages. If you believe your order has been lost or stolen, please contact the shipping provider to investigate further.